Areco Profiles

Areco Profiles offers high-quality, durable building products where the raw material comes from certified and leading steel mills. The group has extensive expertise and broad experience. The goods and services Areco offers are of high quality, and we work continuously to improve customer satisfaction and delivery precision.

An important part of this improvement work is investigating our complaints and taking measures to reduce the risk of them recurring. We therefore ask you to document any complaints as carefully as possible.

• Fill in the designated complaint form; please note that certain fields are mandatory and must be completed.
• Take photos both from a distance and up close, of the product, the packaging and the marking.
• In the event of transport-damaged or missing goods, the fault must be noted on the consignment note before signing for receipt; see separate instructions below.
• Photos and the consignment note must be attached to the complaint form.
• If you wish to return fault-free products, e.g. due to an incorrect order, contact support and fill in the return form below. Attach it to the returned goods.
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Please note! All complaints are to be emailed to: claimprofiles@areco.se. Attach the completed form and any other documentation, and we will contact you.